Privacy & security

• How secure is ProtoPie?

  ProtoPie prioritizes the safeguarding of your data privacy and the security of your valuable information. We are dedicated to upholding this commitment by adhering to industry-leading standards. In line with this, ProtoPie proudly maintains official compliance with ISO 27001 & 27701, demonstrating our unwavering dedication to data security.

  To further cater to organizations with stringent security requirements, we provide ProtoPie Enterprise. This exclusive offering ensures that high-security standards are met, offering enhanced protection for your sensitive data.

  If you would like more information about how we ensure your data remains private and work remains secure, we invite you to explore our Security documentation, which provides insights into some of the practices we implement.

• Does ProtoPie comply with the General Data Protection Regulation (GDPR)?

  ProtoPie is fully compliant with the General Data Protection Regulation (GDPR), which came into effect on May 25, 2018. The GDPR empowers individuals within the EU with greater control over their personal data. As a responsible organization, we are dedicated to protecting your rights and ensuring transparency regarding the collection and storage of your personal information.

  In accordance with this data privacy regulation, we have implemented the following changes since 2018:

  1. Updated Privacy Policy: We have enhanced our Privacy Policy to provide greater transparency, offering clear and comprehensive information about how we handle your personal data.
  2. Improved Signup Page: Our signup page has been updated to align with GDPR requirements, ensuring that you have a clear understanding of the data we collect and how it will be used.
  3. Unified Unsubscribe Option: Within your account settings, specifically under email notifications, we have included a convenient option for unsubscribing from all marketing communications at once.
  4. Permanent Account Deletion: We have implemented a feature in your account settings that allows you to permanently delete your account.

• Does ProtoPie Enterprise offer Single Sign-On (SSO)?

  SSO is supported for companies on our Enterprise plan. The service admin is responsible for configuring SSO for the enterprise environment. With SSO, accounts can access the enterprise space through the chosen authentication solution (e.g. Okta, Auth0, OneLogin).

  Our platform supports industry-standard SSO protocols such as:

  • SAML 2.0
  • OpenID Connect (OIDC) – on top of OAuth 2.0

  Learn more about how to configure SSO in your enterprise environment.