Customer Spotlight7 min read

ProtoPie: KLab's Key to Project Success

Learn how Takumi Satomune, UI Group Manager at KLab Inc., moved his team from frustrating rework to project success by adopting interactive prototyping.

Tim Weydert
Tim Weydert, Content Writer at ProtoPieSeptember 2, 2025
KLab & ProtoPie's case study

Picture this: Your team has spent months perfecting wireframes and mockups. Everyone's excited about the polished designs. But when the final product launches, something feels... off. The interactions are clunky, users are confused, and stakeholders are asking, "This isn't what we envisioned. Can we start over?"

If this scenario sounds painfully familiar, you're not alone. According to Takumi Satomune, a seasoned UX designer and current UI Group Manager at KLab Inc., this nightmare scenario plays out in digital projects everywhere, and it all comes down to one critical flaw in how we approach design.

The Communication Breakdown That Kills Projects

During a recent Born Digital webinar, Takumi dropped a truth bomb that hit close to home for many attendees: the biggest tragedy in digital projects isn't technical failure, it's rework caused by communication breakdowns.

Think about the traditional workflow most teams follow: Plan → Design → Review → Build. Seems logical, right? But here's where things go sideways. Those beautiful static designs and wireframes? They're like architectural blueprints: impressive on paper, but they can't tell you if a building will actually feel welcoming when you walk through the door.

"Static designs are just pretty pictures," Takumi explained. "They don't let you experience the soul of the product: the micro-interactions, the flow, the moments that make users fall in love with what you've built."

The result? Teams invest weeks or months building something that looks exactly like the approved designs, only to discover it feels completely wrong in practice. By then, fixing fundamental interaction problems requires expensive rework that demoralizes everyone involved.

The Game-Changing Solution: Think Like an Architect

So how do you escape this costly cycle? Takumi's answer is elegantly simple: build a working model before you build the real thing.

From static frames to real prototypes

Just as architects create physical scale models to test how spaces will actually feel, digital teams need interactive prototypes that let stakeholders experience (not just view) the product before development begins.

This isn't just theory. Takumi shared a compelling example from DENA, a major tech company that now refuses to approve project proposals unless they include working prototypes. That's how powerful they've found this approach to be.

"When you prototype early, you catch the invisible problems," Takumi noted. "The awkward transitions, the confusing navigation flows, the interactions that seemed smooth on paper but feel janky in reality. Fixing these issues in the prototype phase costs almost nothing. Fixing them after development? That's where budgets explode."

The Tool That Changes Everything

Of course, prototyping is only as good as your tools. Takumi walked through the prototyping landscape, acknowledging that different tools serve different purposes:

  • Figma excels at static designs and basic transitions
  • FigJam works great for early brainstorming sessions
  • ProtoPie stands in a category of its own

What makes ProtoPie special? Unlike other prototyping tools that require coding skills for advanced features, ProtoPie delivers Hollywood-level fidelity through an intuitive visual interface. We're talking realistic sound integration, haptic feedback, complex conditional logic, and interactions that feel indistinguishable from native apps.

Static vs Interactive Prototyping

"ProtoPie democratizes advanced prototyping," Takumi emphasized. "Designers can finally own the complete user experience, not just the visual layer."

The Implementation Reality Check

But here's where Takumi got refreshingly honest: getting teams to actually use prototyping tools consistently is harder than you'd think. He identified three common roadblocks:

  • The Feedback Black Hole: Teams create prototypes but don't know how to evaluate them effectively. Instead of actionable insights, you get vague responses like "Hmm, interesting..." that fail to drive improvement.
  • The Schedule Squeeze: When deadlines loom, prototyping often gets cut first because it feels like "extra work" rather than essential project infrastructure.
  • The Learning Curve Cliff: Even user-friendly tools require time to master, and many designers feel intimidated by concepts like micro-interactions and conditional logic.

The Three-Step Adoption Strategy

Takumi's solution? A grassroots approach that builds momentum organically:

1. Start Small, Win Big

Create one compelling prototype that solves a real problem your team is facing. When stakeholders see the value firsthand, they become your biggest advocates.

2. Make Learning Social

Don't struggle alone with new concepts. Takumi revealed his secret weapon: using AI tools like Gemini Live to get instant answers to specific prototyping questions. "It turns learning from a frustrating solo journey into a quick conversation."

3. Bake It Into the Budget

The most crucial step: include prototyping time in project estimates from day one. When it's built into the timeline and budget, it won't get sacrificed when pressure mounts.

The Future Is Interactive

Takumi's message ultimately challenges a fundamental assumption in digital design: that great user experiences can emerge from static planning alone.

"You can't delegate UX to developers or wish it into existence through beautiful mockups," he concluded. "Creating experiences people love requires actually building and testing those experiences before you commit to them."

The companies embracing this philosophy (like DENA with their prototype-required policy) aren't just avoiding costly mistakes. They're creating products that feel more intuitive, engaging, and delightful because every interaction has been tested and refined before a single line of production code gets written.

The choice facing teams today isn't whether to prototype: it's whether to prototype intentionally during design or accidentally discover problems during development. One approach leads to better products and happier teams. The other leads to expensive rework and frustrated stakeholders.

Which path will your next project take?

Ready to Transform Your Design Process? Don't let another project fall victim to the rework cycle.

Learn from Takumi's complete presentation and discover how interactive prototyping can revolutionize your team's workflow. Take Action Today!

See how ProtoPie can help your team create high-fidelity prototypes that eliminate costly miscommunications.

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